System Information *
Host Name DESKTOP-VBU1KFV
OS Name Windows 10 Pro 2009
OS Version 10.0.19044
OS Path C:\WINDOWS
System Type x86_64
System Locale zh_CN
CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
GPU NVIDIA GeForce GTX 1050
User ASUS
Software Information *
Application SAO Utils 2
Code Progressive
Version 1.0.1
Platform x64
Home D:/SteamLibrary/steamapps/common/SAO Utils 2
Path D:/SteamLibrary/steamapps/common/SAO Utils 2/win64
Locale zh_CN
Preferred Locale
Available Locales en,ja,ru,zh,zh_TW
Process Elevated False
Cache Path Writable True
Config Path Writable True
Dump Path Writable True
Storage Path Writable True
Package Information *
com.gpbeta.data.pdh 1.0.0 A
com.gpbeta.data.sensor 1.0.1 A
com.gpbeta.data.weather 1.0.0 A
com.gpbeta.data.wmi 1.0.0 A
com.gpbeta.mail-box 1.0.0 A
com.gpbeta.media 1.0.1 A
com.gpbeta.theme.ggo 1.0.1 A
com.gpbeta.theme.sao 1.0.1 A
com.gpbeta.widget.bangumi 1.0.1 A
com.gpbeta.widget.hp-bar 1.0.1 A
com.gpbeta.widget.hud 1.0.1 A
com.gpbeta.widget.launch 1.0.0 A
com.gpbeta.widget.menu 1.0.1 A
com.gpbeta.widget.web 1.0.0 A
system 1.0.1 AER
top.mashiros.widget.advp 1.3.0 A
[14 May 2022 10:13:00 +0800]
System Information *
Host Name DESKTOP-VBU1KFV
OS Name Windows 10 Pro 2009
OS Version 10.0.19044
OS Path C:\WINDOWS
System Type x86_64
System Locale zh_CN
CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
GPU NVIDIA GeForce GTX 1050
User ASUS
Software Information *
Application SAO Utils 2
Code Progressive
Version 1.0.1
Platform x64
Home D:/SteamLibrary/steamapps/common/SAO Utils 2
Path D:/SteamLibrary/steamapps/common/SAO Utils 2/win64
Locale zh_CN
Preferred Locale
Available Locales en,ja,ru,zh,zh_TW
Process Elevated False
Cache Path Writable True
Config Path Writable True
Dump Path Writable True
Storage Path Writable True
[14 May 2022 10:09:39 +0800]
* System Information *
Host Name DESKTOP-VBU1KFV
OS Name Windows 10 Pro 2009
OS Version 10.0.19044
OS Path C:\WINDOWS
System Type x86_64
System Locale zh_CN
CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
GPU NVIDIA GeForce GTX 1050
User ASUS
* Software Information *
Application SAO Utils 2
Code Progressive
Version 1.0.1
Platform x64
Home D:/SteamLibrary/steamapps/common/SAO Utils 2
Path D:/SteamLibrary/steamapps/common/SAO Utils 2/win64
Locale zh_CN
Preferred Locale
Available Locales en,ja,ru,zh,zh_TW
Process Elevated False
Cache Path Writable True
Config Path Writable True
Dump Path Writable True
Storage Path Writable True
* Package Information *
com.gpbeta.data.pdh 1.0.0 A
com.gpbeta.data.sensor 1.0.1 A
com.gpbeta.data.weather 1.0.0 A
com.gpbeta.data.wmi 1.0.0 A
com.gpbeta.mail-box 1.0.0 A
com.gpbeta.media 1.0.1 A
com.gpbeta.theme.ggo 1.0.1 A
com.gpbeta.theme.sao 1.0.1 A
com.gpbeta.widget.bangumi 1.0.1 A
com.gpbeta.widget.hp-bar 1.0.1 A
com.gpbeta.widget.hud 1.0.1 A
com.gpbeta.widget.launch 1.0.0 A
com.gpbeta.widget.menu 1.0.1 A
com.gpbeta.widget.web 1.0.0 A
system 1.0.1 AER
top.mashiros.widget.advp 1.3.0 A
[14 May 2022 10:13:00 +0800]
* System Information *
Host Name DESKTOP-VBU1KFV
OS Name Windows 10 Pro 2009
OS Version 10.0.19044
OS Path C:\WINDOWS
System Type x86_64
System Locale zh_CN
CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
GPU NVIDIA GeForce GTX 1050
User ASUS
* Software Information *
Application SAO Utils 2
Code Progressive
Version 1.0.1
Platform x64
Home D:/SteamLibrary/steamapps/common/SAO Utils 2
Path D:/SteamLibrary/steamapps/common/SAO Utils 2/win64
Locale zh_CN
Preferred Locale
Available Locales en,ja,ru,zh,zh_TW
Process Elevated False
Cache Path Writable True
Config Path Writable True
Dump Path Writable True
Storage Path Writable True
* Package Information *
com.gpbeta.data.pdh 1.0.0 AER
com.gpbeta.data.sensor 1.0.1 AER
com.gpbeta.data.weather 1.0.0 AER
com.gpbeta.data.wmi 1.0.0 AER
com.gpbeta.mail-box 1.0.0 AER
com.gpbeta.media 1.0.1 AER
com.gpbeta.theme.ggo 1.0.1 AER
com.gpbeta.theme.sao 1.0.1 AER
com.gpbeta.widget.bangumi 1.0.1 AER
com.gpbeta.widget.hp-bar 1.0.1 AER
com.gpbeta.widget.hud 1.0.1 AER
com.gpbeta.widget.launch 1.0.0 AER
com.gpbeta.widget.menu 1.0.1 AER
com.gpbeta.widget.web 1.0.0 AER
system 1.0.1 AER
top.mashiros.widget.advp 1.3.0 AER
生成了两份报告,上面的那个不会闪退,下面的是我在闪退之前复制保存的
系统版本 Windows 10 专业版
问题:昨天以前自己动手写了个插件,桌面日期提醒。此外桌面还有三个插件:音频可视化,天气,邮件。
从昨天开始发现SAO开启后20s左右鼠标无法移动,鼠标恢复后SAO闪退,重新启动后会提示‘检测到NERvGear上次启动后未正常退出,是否需要暂时禁用所有拓展!’
如果禁用可以继续使用,不禁用则开启20s左右依旧会鼠标无法移动且SAO闪退
你的自己排查是哪个挂件导致的问题,禁用扩展后可以右键删除掉可疑的挂件。
应该不是插件的问题,我把四个插件都删除之后这个问题也没有解决,还是必须要禁用所有拓展才能让SAO不重启。应该是哪个拓展插件出现了问题
先检查软件完整性,恢复软件最初状态,再分析各个挂件问题
软件完成性没问题,并且在未禁用所有拓展的情况下,删除所有挂件依旧会闪退
有生成崩溃报告吗
[14 May 2022 10:09:39 +0800]
System Information *
Host Name DESKTOP-VBU1KFV
OS Name Windows 10 Pro 2009
OS Version 10.0.19044
OS Path C:\WINDOWS
System Type x86_64
System Locale zh_CN
CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
GPU NVIDIA GeForce GTX 1050
User ASUS
Software Information *
Application SAO Utils 2
Code Progressive
Version 1.0.1
Platform x64
Home D:/SteamLibrary/steamapps/common/SAO Utils 2
Path D:/SteamLibrary/steamapps/common/SAO Utils 2/win64
Locale zh_CN
Preferred Locale
Available Locales en,ja,ru,zh,zh_TW
Process Elevated False
Cache Path Writable True
Config Path Writable True
Dump Path Writable True
Storage Path Writable True
Package Information *
com.gpbeta.data.pdh 1.0.0 A
com.gpbeta.data.sensor 1.0.1 A
com.gpbeta.data.weather 1.0.0 A
com.gpbeta.data.wmi 1.0.0 A
com.gpbeta.mail-box 1.0.0 A
com.gpbeta.media 1.0.1 A
com.gpbeta.theme.ggo 1.0.1 A
com.gpbeta.theme.sao 1.0.1 A
com.gpbeta.widget.bangumi 1.0.1 A
com.gpbeta.widget.hp-bar 1.0.1 A
com.gpbeta.widget.hud 1.0.1 A
com.gpbeta.widget.launch 1.0.0 A
com.gpbeta.widget.menu 1.0.1 A
com.gpbeta.widget.web 1.0.0 A
system 1.0.1 AER
top.mashiros.widget.advp 1.3.0 A
[14 May 2022 10:13:00 +0800]
System Information *
Host Name DESKTOP-VBU1KFV
OS Name Windows 10 Pro 2009
OS Version 10.0.19044
OS Path C:\WINDOWS
System Type x86_64
System Locale zh_CN
CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
GPU NVIDIA GeForce GTX 1050
User ASUS
Software Information *
Application SAO Utils 2
Code Progressive
Version 1.0.1
Platform x64
Home D:/SteamLibrary/steamapps/common/SAO Utils 2
Path D:/SteamLibrary/steamapps/common/SAO Utils 2/win64
Locale zh_CN
Preferred Locale
Available Locales en,ja,ru,zh,zh_TW
Process Elevated False
Cache Path Writable True
Config Path Writable True
Dump Path Writable True
Storage Path Writable True
Package Information *
com.gpbeta.data.pdh 1.0.0 AER
com.gpbeta.data.sensor 1.0.1 AER
com.gpbeta.data.weather 1.0.0 AER
com.gpbeta.data.wmi 1.0.0 AER
com.gpbeta.mail-box 1.0.0 AER
com.gpbeta.media 1.0.1 AER
com.gpbeta.theme.ggo 1.0.1 AER
com.gpbeta.theme.sao 1.0.1 AER
com.gpbeta.widget.bangumi 1.0.1 AER
com.gpbeta.widget.hp-bar 1.0.1 AER
com.gpbeta.widget.hud 1.0.1 AER
com.gpbeta.widget.launch 1.0.0 AER
com.gpbeta.widget.menu 1.0.1 AER
com.gpbeta.widget.web 1.0.0 AER
system 1.0.1 AER
top.mashiros.widget.advp 1.3.0 AER
生成了两份报告,上面的那个不会闪退,下面的是我在闪退之前复制保存的
这是系统报告,不是崩溃报告。
看看安装目录下 Dumps/SAO Utils.EXE 有没有近期生成的。
Dumps文件夹下只有这一个文件
先试试禁用音效:首选项-音频-启用音效
依旧会出现同样的问题,只要不禁用所有拓展就会闪退
试试替换老版本的 OpenAL32.dll 到安装目录下 win64 文件夹。
替换过后依旧是老问题,会闪退
那就只能一个一个扩展禁用看看了,特别留意是不是有些挂件放到了启动器或者隐藏了。
扩展方面可以优先试试禁用网络相关的,例如邮箱、天气、番表等
禁用拓展如何保持到下次开启呢,我这一次关闭部分推展之后闪退,下次打开SAO依旧只能是拓展全开或者全关的状态,无法保持部分开启
禁用后马上关闭首选项窗口就会保存当前扩展禁用状态,你有 20 秒操作时间
经过排查是邮箱拓展的问题,只要打开邮箱拓展的插件下次重新启动就会卡死闪退